Guest Services

A stay at our Birmingham serviced apartments is ideal for either short or long stays. We've ensured that everything you'll need is at hand during your stay

Included in apartment rates:

  • Weekly linen/towel change
  • Weekly service cleans for stays over seven nights
  • Welcome pack on arrival to include tea, coffee & biscuits
  • All utility bills including electricity, heating and water rates
  • In-room safe
  • Complimentary shower gel & hand wash

Complimentary benefits for regular and long stay guests:

  • Welcome pack for long stay guests (14+ nights)
  • Storage of guests belongings and non-perishable food items over weekends
  • Storage box provided on check in

Additional Services:

  • Complimentary Wi-Fi (High speed Wi-Fi access additional cost of £5 per day)
  • Secure parking (charges apply)
  • Guest Elevator
  • Reception desk (Hours vary)
  • Express check-out
  • Out of hours on call service
  • Dry cleaning service (charges apply)
  • Enhance your stay with traveller essential packs or romantic surprises
  • Restaurant delivery services available
  • Grocery shopping service
  • Laundry collection and delivery service
  • Cots & roll away beds (subject to availability upon request basis only)
  • Nearby local gym facilities available (Additional cost)